Why should I choose your laundry service?
We understand how valuable your time is, so we’ve designed our service to take the hassle out of laundry. Our team ensures meticulous care for your clothes, and our user-friendly website makes scheduling pickups and deliveries a breeze.
How do I schedule a laundry pickup?
Scheduling a pickup is as easy as 1-2-3! Just log in to your account, choose a convenient pickup time, and leave your laundry bag at the designated spot. We’ll take care of the rest.
What areas do you serve?
We currently serve the greater metropolitan area. Don’t worry, if you’re not sure if we cover your neighborhood, just reach out, and we’ll be happy to let you know!
Can I customize my laundry preferences?
Of course! You can indicate any specific washing instructions or preferences through your account. We’ll make sure your clothes are treated just the way you like them.
How do I pay for the service?
Payments are a breeze! We offer secure online payment options through our website. Just choose your plan, enter your payment details, and you’re all set.
What if I need to reschedule a pickup?
Life happens, and we understand. If you need to reschedule, simply log in to your account and select a new pickup time. Just remember to do so at least 24 hours before the original appointment.
Do you offer eco-friendly cleaning options?
Absolutely! We offer eco-friendly detergents and cleaning practices upon request. Just let us know your preference when scheduling your laundry.
What if I accidentally include a delicate item?
Mistakes happen! If you accidentally include a delicate item, please reach out to our customer support as soon as possible. We’ll make a note to treat that item with extra care.